Privacy Policy

Effective October 31, 2026

Who We Are

Raiz & Nami Renovations LLC (“Raiz & Nami,” “we,” “us”) is a Connecticut home renovation company. This policy covers information collected through raizandnami.com and when you contact us by phone, text, or email about a project.

Information You Give Us

When you request a consultation, ask for a handyman quote, or otherwise reach out, we collect what you choose to share:

• Name, email address, and phone number
• Property address or town, when relevant to your project
• Project details, budget range, timeline, and any message you write
• Photos of your space, if you upload them to our design visualizer or send them to us

Information Collected Automatically

Like most websites, our server and analytics tools record basic technical data such as your IP address, browser type, device, pages visited, referring site, and the date and time of your visit. This helps us understand how the site is used and keep it secure.

How We Use It

• To respond to your inquiry and schedule a consultation or site visit
• To prepare estimates, proposals, invoices, and project communications
• To call or text you about your request. Message and data rates may apply; reply STOP to any text to opt out
• To improve our website, services, and advertising
• To comply with legal, tax, and licensing obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Cookies, Analytics, and Advertising

We use Google Tag Manager, Google Analytics, and Google Ads conversion tracking. These tools set cookies to measure site traffic and to tell us when a visit from one of our ads leads to a call or a form submission. The data Google receives is governed by Google’s Privacy Policy. You can opt out of personalized ads at Google Ads Settings or block cookies in your browser. The site works without cookies.

Financing Applications

If you check your rate or apply for financing through a link on our site, your application goes directly to the third-party lender. We do not receive your Social Security number, income, or credit details. The lender’s own privacy policy applies to that information.

Who We Share It With

We share information only with service providers who help us run the business, such as our web hosting, email, scheduling, and payment providers, and only as needed for them to do their job. We may also disclose information when required by law or to protect our rights, property, or safety.

How Long We Keep It

We keep inquiry and project records for as long as needed to serve you and to meet our legal and accounting obligations, typically seven years for completed projects. You can ask us to delete your information sooner where the law allows.

Your Choices

You can ask us at any time to see, correct, or delete the personal information we hold about you, or to stop contacting you. Email info@raizandnami.com or call (860) 787-8369 and we will handle it promptly.

Security

Our site is served over HTTPS, and access to customer records is limited to the owners of the business. No method of transmission or storage is perfectly secure, but we take reasonable steps to protect what you share with us.

Children

Our services are for homeowners and property managers. We do not knowingly collect information from anyone under 18.

Changes to This Policy

If we make meaningful changes, we will update the effective date at the top of this page. Continued use of the site after a change means you accept the updated policy.